a. our website totalbattle.com (hereinafter the “Site”);
b. our mobile application of the Game (hereinafter the “Mobile Application”);
c. our downloadable clients of the game: Desktop client and Steam™ client (hereinafter the “Game client”);
d. our game in Facebook™ App center (hereinafter the “Facebook™ App”);
and any other Services related to the game offered by SCOREWARRIOR LIMITED (HE348535 Republic of Cyprus) established at: 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 1st floor, 3070 Limassol, Cyprus (hereinafter the “Company” and/ or “we” “our”, “us”) and regulates how we collect, use, process and treat your personal information when searching information about the game or registering, creating an account and playing the game.
1.3 An overall principle is that we do not collect more information than is reasonably necessary to provide you with the best user experience.
For the purposes of this Policy:
For the purposes of the relevant data protection legislation, the data controller is the legal person “Scorewarrior Limited”, a Cyprus company, having its registered office at 16, Spyrou Kyprianou Avenue, Divine Clock Tower, 1st Floor, 3070 Limassol, Cyprus, phone +357 25 211 945, e-mail: firstname.lastname@example.org.
We do not knowingly collect personal information about persons under the age of 16 in cases where we can control it. For example, it is not possible to control information that is communicated to us online. In any event, if we find that we have collected any personal information from a person under the age of 16 (in accordance with Article 8 of the Regulation), we will delete the information from our records immediately and we will terminate the account (if any). If you believe we may have collected information from a person under the age of 16, please contact us.
5.1 We collect information about you directly from you, automatically through your use of our Service and from third parties. We may combine the information that we collect about you from these various sources.
5.2 Information you give us directly / Personal Data: When you are using the Game or by corresponding with us by email or otherwise, you may give us information about you. This includes but not limited to information you provide when you register to use the Game, subscribe to our Service, or when you report a problem with our Game. The information you give us may include:
a. Your email address;
b. Your first and last names and/or username and user ID;
c. Your date of birth;
d. Your gender;
e. Your location and time-zone;
f. Your address;
g. Desired payment method, amounts, payment terms, name and surname, place, telephone, e-mail during payment, full credit card details/ IBAN, data of depositor if defers from the payee;
h. Interface display language;
i. You in-game chat messages and history;
j. History of all your actions in the Game and or any blocking;
k. History of your purchase of Virtual Goods;
l. Your messages sent to our Support and history of all inquiries;
n. We may also collect certain data (like IP address, username, time of entry and re-entries etc.) that is required for our detection, investigation and prevention of cheating in the Game and EULA violations. These data are used for the purposes of detection, investigation and prevention of frauds and cheating in the Game. If the data can be used to prove that cheating or another fraud or EULA violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations. Please note that the specific data stored for this purpose may not be disclosed to you or any third parties, since the disclosure will compromise the mechanism through which we detect, investigate and prevent frauds and cheating in the Game, as well as other EULA violations. In such cases we might also need to pass your information to fraud prevention agencies, or any other related organizations involved in crime and fraud prevention, such as the police.
o. We might use your data for the purposes of, in case you are living in EU, including it in the VAT invoices where we are legally required to do so.
5.3 Information we collect about you automatically through your use of the service/ Usage Data: We collect information that comes from you while you are playing our games, interacting with the application / website and other Services. Such information includes but not limited to what device you are using, the way you play the game and your levels, profile visits and the information that you provide us with directly. Additionally, information we collect via cookies. For more information, please refer to the proper section of this policy and to our Cookies Policy here.
5.4 Information we receive from other sources: If you use any of the other services we provide, we may receive information about you from them. Furthermore, we may receive information about you from third parties with whom we are working closely including but not limited Facebook, business partners, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
a. To respond to your submissions, questions, comments, requests and complaints and provide customer support;
b. To monitor and analyze usage of the Game and trends in order to personalize and improve the Game and experience of our users while using any of the Sites, Game or Services;
c. To provide relevant content, ads and features that matches your or other people preferences;
d. To increase functionality and general quality of the Game;
e. To send you confirmations, updates, security alerts and support/administrative messages;
f. For marketing campaigns purposes, including (without limitation) email marketing campaigns;
g. To provide competitions;
h. To prevent cheating, fraud and crime and to verify your compliance with our terms and conditions and our policies;
i. To meet legal and tax obligations and to carry out financial, regulatory and management reporting, and audit and record keeping;
j. To provide and maintain our Service;
k. To notify you about changes to our Service;
l. To allow you to participate on interactive features of our Services when you choose to do so;
m. To gather analysis or valuable information so that we can improve our Service;
n; To detect, prevent and address technical issues;
o. For any other purposes, which we believe are necessary and for which the information is collected;
to protect our property rights and to enforce our legal rights.
According to Article 6.1 of the GDPR, we rely on the following legal bases for the collection and use of your personal information:
We store personal data for as long as required by the respective processing purpose and any other lawful linked purpose.
Personal data that are collected under the legal basis of ‘Legal Obligations’, are maintained after the expiry of the legal obligations as long as the relevant institutional framework permits.
Data that may be necessary for our legitimate interests as the controller are kept until the reason for such storage has expired.
Personal data of expression of interest through a query or a complaint are kept no longer than 6 months after the query or the complaint is answered and permanently settled.
Players’ personal data are kept for 5 years since the last day of active participation in the game. We will delete your Personal Data after you request your Account deletion and the grace period of 45 (forty - five) calendar days, during which we can restore your Account, expires.
Cookies are kept for no longer than two years.
Specifically for personal data we process based on your consent (e.g. for marketing purposes), such data are kept from obtaining your consent and until it is revoked.
Personal data that are no longer necessary are safely destroyed or anonymized.
We have implemented reasonable and appropriate organisational and technical measures to protect the personal data and the entire information we collect from security risks.
We do follow the rules of Regulation (EU) 2016/679 (General Data Protection Regulation) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the generally accepted industry standards to protect the personal information submitted, both during transmission and once we receive it. Therefore, while our goal is to use commercially acceptable ways to protect your personal information, we cannot guarantee it is absolutely secure, since no method of data transmission over the Internet, or method of electronic storage is 100% secure. Please note that information that you voluntarily make public, or which you disclose by posting comments or inserting of the Content will be publicly available and viewable by others. We do not hold any liability for any information that you voluntarily choose to make public through such and/or other explicit actions.
For the performance of a contract with you, compliance with a legal obligation we are subject to, and based on our legitimate interests, we may share or disclose your personal data with the following categories of third parties:
We may disclose your information when you give us your consent to do so, including if we notify you on the Game that the information you provide will be shared/disclosed in a particular manner and you provide such information.
Some personal data of yours may be disclosed to public authorities, e.g., tax and customs authorities, auditors, or to any supervisory or persecutory authority within its role or any judicial authority where required by law or judicial decision, after their request, in accordance with Union or Member State law.
Your information (including personal data) can only be accessed (with limited access rights to the absolutely necessary) by our authorized employees or consultants or the concerned group entities that need to have access to this data in order to be able to fulfil their given duties. In order to help ensure a secure of your data, we are developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against accidental or unlawful loss, misuse or alteration.
We are working with third parties that are based outside of the European Economic Area (EEA), and may transfer data about you to the countries in which these parties reside. Whenever we share personal data originating in the EU with an entity outside of the EEA, we guarantee an adequate level of personal data protection and we will do so on the basis of the EU standard contractual clauses, with your consent, or because such transfer is necessary performance of a contract.
Some of the information you provide to us are stored on our secure servers, based in the European Economic Area (“EEA”), in the United States of America, in Russia, Korea and Singapore.
By submitting your personal data, you agree to this transfer, storing or processing.
Your Internet browser can be set to reject cookies generally. Note that we recommend you to allow all cookies from our Sites, otherwise some of our Services may work incorrectly and some features may become unavailable.
For further information please refer to our Cookies Policy.
Under the General Data Protection Regulation, you have certain data protection rights when it comes to having access to your personal data, which you can exercise by contacting us at the email address provided below.
These rights are the following:
• your personal data are no longer necessary in relation to the purposes for which we collected it
• withdraw your consent on which the processing is based and where there is no other legal basis for the processing
• your personal data have been unlawfully processed
• have to be erased for compliance with a legal obligation we are subject to
We reserve the right to refuse this right of immediate implementation if the processing is necessary for compliance with any legal obligation we are subject to, or for reasons of public interest, or for the foundation and exercise or support of our legal claims (according Article 17 § 3 of the Regulation).
In case you want to exercise such a right, please let us know via e-mail at email@example.com. Be informed, that in order for us to process your request and to prevent us from collecting any future information about you, you should delete the game application from your devices and terminate your account with us and clear your cookies from any device where you have played our Games in a web browser.
Additionally, you have the right to opt-out of direct marketing. Specifically, if you have elected to receive direct marketing communications from us, you can change your mind at any time by following the opt out link in any marketing communication that is sent to you. If you have elected to receive more than one type of marketing communications from us, you may need to opt out of all of them individually. It may take a few days for us to update our records before any opt out is effective.
In the event that you make such request in a written or electronic form regarding any of the above rights and provided that the request is coming from the data owner and this may be verified, we will assess your request and respond within one month of its receipt, either for its satisfaction or to provide you with objective reasons preventing it from being satisfied, or, given the complexity of the request and the number of requests at the given time, request an extension of response for a further two months period (Article 12.3).
The exercise of your rights is free of charge.
Furthermore, you have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
If you are dissatisfied with the use of your data by us, or our response after exercising your rights, you have the right to lodge a complaint with a supervisory authority. Before such complaint, you may contact us if you wise so we can provide you with complete information and support.
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
For any questions regarding the processing of your personal data and the exercise of your rights mentioned above, you may contact us by telephone at +357 25 211 945 (working hours 09:00 - 17:00 Cyprus time zone), by e-mail at firstname.lastname@example.org and by post at: 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 1st floor, 3070 Limassol, Cyprus.
In our webpage scorewarrior.com you may find a more extensive description of our Policy.
If you wish to contact with the Supervisory Authority in the country of our establishment, the contact details are: Jason 1 str., 1082 Nicosia, CYPRUS, telephone +357.22818456, e-mail: email@example.com.
Due to the services constantly evolving, this Policy might change from time to time, therefore we advise you to check for the latest versions which will always be published on our website.