Last Update: March 25, 2019
use, process and treat your personal information.
Due to the services constantly evolving, this Policy might change from time to time, therefore we advise you to
check for the lastest versions which will always be published on our website.
We do follow the rules of Regulation (EU) 2016/679 (General Data Protection Regulation)
and Directive 95/46/EC on the protection of individuals with regard to the processing of personal data
and on the free movement of such data and the generally accepted industry standards to protect the personal
information submitted, both during transmission and once we receive it. Therefore, while our goal to use
commercially acceptable ways to protect your personal information, we cannot guarantee it is absolutely secure.
Please note that information that you voluntarily make public, or which you disclose by posting comments or
inserting of the Content will be publicly available and viewable by others. We do not hold any liability for any
information that you voluntarily choose to make public through such and/or other explicit actions.
We collect information that comes from you while you are playing our games, interacting with the application /
website and other Services. Such information includes what device you are using, the way you play the game and
your levels, profile visits and the information that you provide us with directly.
We only use personal information collected through any of the Sites, Game and Services for the purposes
To respond to your submissions, questions, comments, requests and complaints and provide customer
To monitor and analyze usage of the Game and trends in order to personalize and improve the Game and
experience of our users while using any of the Sites, Game or Services;
To provide relevant content, ads and features that match your or other people preferences;
To increase functionality and general quality of the Game;
To send you confirmations, updates, security alerts and support/administrative messages;
For marketing campaigns purposes, including (without limitation) email marketing campaigns.
For any other purposes, which we believe are necessary and for which the information is collected.
We will not share the personal information we collect from you through Game or our Services with third parties,
except as described in the Terms. For example, we share information as follows:
When we believe in good faith that we are lawfully authorized or required to do so or that doing so is
reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or
legal authorities, including responding to lawful subpoenas, warrants or court orders;
When you give us your consent to do so, including if we notify you on the Game that the information
you provide will be shared in a particular manner and you provide such information;
In general, we may request and store following information from you:
Your email address;
Your first and last names;
Your location and time-zone;
Interface display language;
You in-game chat messages and history;
History of all your actions in the Game;
History of your purchase of Virtual Goods;
Your messages sent to our Support and history of all inquiries;
Details from your Facebook™ account which either you or Facebook™ are willing to share with us,
including but not limited to: your name, your age and gender, list of friends, location, etc. We might use this
To prevent users` cheating, crime or fraud. In such cases we might also need to pass your information
to fraud prevention agencies or any other related organisations involved in crime and fraud prevention, such as
We might use your data for the purposes of, in case you are living in EU, including it in the VAT
invoices where we are legally required to do so.
In order to make your visits to our Sites as pleasant as possible, we use, like many other companies, cookies
and web beacons (collectively, “Data Collection Tools”). These Data Collection Tools automatically track and
collect certain technical information that your browser sends to us. This information might include Internet
protocol (IP) addresses, the browser type, browser language, Internet service providers (ISP), referring/exit
pages, URLs, operating systems, date/time stamps, clickstream data and other similar information. However, this
information doesn't identify individual users and we use it exclusively to analyze trends, to administer the
site, to track user movements around the site as a whole to improve the services provided.
Your Internet browser can be set to reject cookies generally. Note that we recommend you to allow all cookies
from our Sites, otherwise some of our Services may work incorrectly and some features may become unavailable.
Your information with limited access rights (including personal information) can only be accessed by our
authorized employees or consultants or the concerned group entities that need to have access to this data in
order to be able to fulfil their given duties.
of the Sites, Game or Services.
You must be at least 13 years old to be allowed to access and/or use our Services. We do not knowingly collect
personal data about children under the age of 13 You have the following rights in relation to the personal
information that we collect and store about you:
Right of access. You have a right to inquire and know what information we hold about you. In order to
exercise this right you should contact our support team and to identify which information would you like to
receive. We shall get back to you in the fullest extend possible, however please note, that we might need to
verify your identity before sharing the information with you, as well as that we might not be able to provide
you with certain types of information if it is related to other users information.
Right to correct personal information. We put our best effort to keep the information that we hold
about you accurate and up to date. In case you have reasons to believe that the information we hold is not
accurate, please inform us at the firstname.lastname@example.org
and we will act accordingly.
Data deletion. In some cases you have a right to have some of the personal information that we hold
about you deleted from our data base. In case you want to exercise such a right, please let our support team
know via e-mail. Be informed, that in order to prevent us from collecting any future information about you, you
should delete the game applications from your devices and clear your cookies. Some of your information might
still be stored within our database for the legal or financial purposes.
Account deactivation. You have a right to deactivate the account you created with us, for purposes of
doing so you might need to provide us with additional information such as the reasons for deactivation. Please
note that deactivating your accound will lead to the loss of any progress made in the game by you.
Direct marketing opt out. If you have agreed to receiving direct marketing communications from us, you
have a right to “opt-out” from receiving those by clicking the according link in the marketing communication
sent to you.